Privacy Policy
Effective date: May 9, 2025
This Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you agree to the terms described here.
1. Introduction
At Morwenna Studio, we care about your privacy and are fully committed to protecting your personal data. We follow the General Data Protection Regulation (GDPR), the UK Data Protection Act, and other global privacy laws to make sure your information is handled properly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit www.morwennastudio.com or make a purchase from us. By using our website, you agree to the terms of this policy and consent to the ways we process your data.
2. Personal data we collect
We collect personal data to provide you with a smooth shopping experience and to fulfill your orders. This includes your full name, email address, billing and shipping addresses, and your phone number (if you choose to provide it for delivery support). We also collect payment details, but these are processed securely through trusted platforms like iDeal and PayPal, meaning we never store your card information. Additionally, we gather technical data such as your IP address, browser type, device information, and how you use our website through cookies and similar technologies, and we record your marketing preferences if you subscribe to our newsletter.
3. How do we collect information?
Your information is collected when you interact with us directly, such as when you place an order, create an account, fill out forms, or contact our customer service team. We also collect data automatically when you browse our website using cookies, server logs, and analytics tools to understand how visitors use our site and to improve your experience. In some cases, we receive data from third-party sources like payment processors, delivery partners, or advertising platforms that help us run our business. All data collected is used to make our services more efficient, secure, and personalized for you.
4. How we use your information?
We use your personal data mainly to process and deliver your orders, provide customer support, and send you important updates about your purchases. Your data also helps us improve our website, enhance your user experience, and protect against fraudulent activities. If you have given consent, we may use your information to send you newsletters, promotions, and surveys about our latest products and services. In addition, we use your data to comply with legal obligations such as tax reporting and data protection laws.
5. Sharing your information
We do not sell your personal data to anyone. However, we do share it with trusted third parties who help us run our business, including payment services like iDeal and PayPal, delivery companies, IT service providers, and marketing platforms if you’ve chosen to receive communications from us. These partners are contractually required to protect your data, keep it confidential, and use it only for the services they provide on our behalf. We carefully select these providers and make sure they meet high privacy and security standards.
6. International data transfers
Your data may sometimes be transferred and stored outside the European Economic Area (EEA), including in countries like the United States. When this happens, we make sure your information remains protected by using safeguards like Standard Contractual Clauses (SCCs) or working with partners certified under frameworks like the EU-U.S. Data Privacy Framework. This ensures your privacy rights are always respected, no matter where your data is processed. We are committed to keeping your data secure, even during international transfers.
7. How long do we keep your data?
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for. Order-related data is stored for seven years to meet legal and accounting requirements. If you’ve subscribed to our newsletter, we will keep your details until you unsubscribe or withdraw your consent. Technical and usage data, such as website analytics, is usually retained for up to 24 months to help us monitor and improve our services.
8. Data security
We take your data security seriously and use strong technical and organizational measures to safeguard it. This includes encrypted connections (HTTPS), secure servers, and strict access controls to prevent unauthorized access or misuse. We also regularly review and update our security practices to stay in line with industry standards. By doing so, we ensure your personal data is protected from loss, theft, or unauthorized disclosure at all times.
9. Your data rights
Under the GDPR and other privacy laws, you have rights over your personal data. You can request access to your data, ask us to correct or delete inaccurate information, or object to how we use your data in certain cases. You also have the right to withdraw your consent for marketing at any time, and to request a copy of your data in a portable format. If you wish to exercise these rights, simply contact us at info@morwennastudio.com, and we will assist you promptly.
10. Cookies policy
Our website uses cookies to personalize your experience, remember your preferences, and analyze traffic so we can improve our services. Cookies help us understand how visitors interact with our site and allow us to deliver a smoother, more tailored browsing experience. By continuing to use our site, you agree to our use of cookies, though you can manage or disable them at any time through your browser settings. For more details on how we use cookies and your options, please see our Cookie Policy.
11. Changes to this policy
We may update this Privacy Policy occasionally to reflect changes in our services, legal requirements, or best practices. All updates will be posted on this page, so we encourage you to review it regularly. If we make significant changes, we will notify you by email or display a clear message on our website. By continuing to use our services after changes are made, you agree to the updated policy terms.
12. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or your rights under the GDPR or other global privacy laws, please contact us using the details below. We aim to respond within 5 business days.
Morwenna Studio
Registered sole proprietorship in the Netherlands
Chamber of Commerce (KvK): 96536101
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